Entries by Dave Sutton

Business continuity first

Everyone has a data backup…but what about when disaster strikes? Towards the top of most businesses list of priorities is protecting their data, (or at least it should be!); not only from the latest cyber threats, but from accidental loss or from a general IT outage. At least most businesses these days will have some […]

Let your Support Team do what they do best

Let your Support Team do what they do best… support your client’s users Your Support Team are no doubt inundated with all the usual trivia & challenges that running a Helpdesk brings. So the last thing you need is further burden of the long list of tasks that come with managing and supporting a backup, […]

Squeezed margins – push & pull between client and vendor

Are your margins squeezed between your vendor & client? We’ve all been there… your client needs a professional, managed backup, disaster recovery & business continuity solution… but doesn’t want to pay the price for it. Your vendor dictates the pricing and your margin, trying to control the market, reduce competition and indirectly take ownership of […]

Backup checks, what a waste of time!

Are your team spending hours every day checking backups? As a provider of IT Support & Managed Services, you naturally take the management and support of your client’s backup/disaster recovery service quite seriously. So that probably means one of your team spends an average of 2.5 hours per day checking through a long list of  […]